Book a scoping call

01 Contact · New Canaan, CT

Send it.

Read by your project lead

You don’t need a finished spec to start. Send the folder you’ve got — string files, the manual, a half-built IFU — and tell us your release date. You get a 20-minute call, then a fixed price for Spanish, Portuguese and French within two business days of your files landing.

Write your brief Not sure what to attach?

Faster on the phone? (203) 966-5655 · by appointment

By appointment
Transmittal slipEN → ES · PT · FR
Call
(203) 966-5655
Email
info@fairweatherlowe.com
Desk
21 Rilling Rdg
New Canaan, CT 06840
Hours
By appointment — book a call

Routing: your brief → the linguist who’ll lead your project.

02 Your brief

Tell us what’s shipping, and when.

Three lines is plenty: what the content is, which locales, and the date you can’t move. We’ll ask for the rest on the call.

Goes to a person
No files yet? Say so — we’ll send a secure upload link with your call times.

Prefer to talk? Call (203) 966-5655 — by appointment.

→ Faster than a form

Got the files open right now? Call while the release is fresh in your head.

Call (203) 966-5655 or email the folder list

03 Route your request

Pick the ticket that matches your folder.

Each route lists exactly what to attach, so your first reply is a real answer instead of a list of questions. Tap “Brief this route” and the form above starts pre-filled.

Start here
RT · UI

from $4,350per language

Software UI release

  • Attach
  • String files — XLIFF, JSON, .strings, .po or .resx
  • Length limits, or screenshots of the tight screens
  • Target locales and your build date
Brief this route or email it
Certified
RT · REG

from $6,280per language

IFU & labeling

  • Attach
  • Source in IDML, DITA or DOCX — plus a PDF for reference
  • Page count and target markets
  • Any earlier translations, even ones you’re unhappy with
Brief this route or email it
RT · GLS

$1,480per language

Glossary only

  • Attach
  • A term list — or the UI and manual to pull terms from
  • Any existing TBX or spreadsheet glossary
  • Who signs off in-market
Brief this route or email it
RT · UPD

from $385per batch

Post-launch update

  • Attach
  • Just the delta — changed and new strings only
  • Your TMX if your memory lives somewhere else
  • The release tag it’s shipping in
Brief this route or email it
Call first
RT · RSH

+30%of the project fee

Rush — under five business days

  • Attach
  • Everything from the matching route above
  • Your hard deadline, with time zone
  • What could slip to a follow-up batch if it must
Call (203) 966-5655 or brief it
RT · ?

Folder doesn’t fit a ticket?

Describe what’s in it out loud. Five minutes on the phone and you’ll know which route — and roughly what it costs.

(203) 966-5655

→ Your next locale starts here

Three languages. One brief. Send yours before your next stand-up.

Start my brief or write to info@fairweatherlowe.com

04 The desk

Ring first. Then come by Rilling Rdg.

No walk-in counter, no reception. Book a call, and if going through printed IFU proofs side by side would help your team, we’ll set a time to sit down with them in New Canaan.

Find us
21 Rilling Rdg
New Canaan, CT 06840

Visits by appointment only — call ahead and we’ll confirm the time.

Map the way to our desk → (203) 966-5655
Ring first
A pale desk by a window with a laptop, a tabbed instructions booklet and a rubber stamp
Before you visit
Hours
By appointment — book a call
Billing
Invoiced per project — ACH, check, Visa, Mastercard or Amex
ACH CHECK VISA AMEX

Your reviewers’ clocks, right now.

We work from New Canaan on Eastern Time. Tell us where your in-market reviewer sits and we’ll find a call slot that suits both clocks.

  • New Canaanour desk · ET08:59Wednesday
  • Montréalfr-CA08:59Wednesday
  • Mexico Cityes-MX06:59Wednesday
  • São Paulopt-BR09:59Wednesday
  • Lisbonpt-PT13:59Wednesday
  • Paris · Madridfr-FR · es-ES14:59Wednesday